LATE/NO SHOW POLICY

A $15 FEE WILL BE INCURRED IF CLIENTS SHOW UP LATE TO CLASS OR FAIL TO SHOW UP TO THEIR BOOKED CLASS

LATE IS CONSIDERED SHOWING UP TO CLASS ANYTIME AFTER THE SCHEDULED TIME. ONCE CLASS IS IN SESSION, WE DO NOT LET RIDERS IN CLASS.

PURPLE PEDAL IS IN A BUSY DOWNTOWN AREA. PARKING CAN BE DIFFICULT. PLEASE PLAN FOR CHALLENGES ON HOLIDAYS AND PEAK TIMES.

FIRST TIME RIDERS ARE EXPECTED TO ARRIVE AT LEAST 15 MINUTES BEFORE THE START OF CLASS TO ENSURE THAT THEY ARE SET UP CORRECTLY AND HAVE ANY QUESTIONS ANSWERED

CANCELLATION FEE

CLIENTS MUST CANCEL THEIR BOOKED CLASS (2) HOURS PRIOR TO THE START OF CLASS OR INCUR A CHARGE OF $15

MEMBERSHIP CANCELLATION: WRITTEN NOTIFICATION MUST BE SENT TO INFO@PURPLEPEDAL.COM (5) DAYS PRIOR TO BILLING CYCLE TO BE PROCESSED.

PURPLE PEDAL

/WELLNESS LIVING

WHEN SIGNING UP FOR AN ACCOUNT ENSURE THAT THE FOLLOWING INFORMATION IS FILLED IN TO ALLOW FOR A SMOOTH EXPERIENCE

  1. FULL NAME

  2. PHONE NUMBER

  3. EMAIL

  4. CLEAR HEAD SHOT (FAILURE TO HAVE A PHOTO COULD AFFECT YOU BEING ADMITTED INTO A CLASS)

  5. CARD ON FILE

GROUPON

GROUPONS MUST BE PURCHASED THROUGH THE GROUPON WEBSITE OR IN STUDIO; ONCE PURCHASED FOLLOW THESE STEPS TO GAIN ACCESS*

  • CREATE AN ACCOUNT ON PURPLEPEDAL.COM/SIGNUP

  • TO REDEEM

    • SEND AN EMAIL OF YOUR VOUCHER TO INFO@PURPLEPEDAL.COM WITH YOUR FULL NAME, EMAIL AND PHONE NUMBER THAT WAS USED ON ACCOUNT DURING SET UP

    • YOU MAY ALSO COME IN STUDIO TO REDEEM YOUR VOUCHER, HOWEVER YOU WILL STILL NEED TO SEND A PICTURE OF YOUR VOUCHER VIA EMAIL

YOUR ACCOUNT WILL THEN BE CREDITED AT THIS POINT AND YOU SHOULD BE ABLE TO ENJOY THE BENEFITS OF YOUR DEAL

ONLY 1 GROUPON PER YEAR/PER CUSTOMER*

IF CLIENTS PURCHASES MORE THAN 1 GROUPON DEAL, THE CLIENT WILL HAVE TO REACH OUT TO RECEIVE A REFUND AS THE ADDITIONAL DEAL WILL NOT BE ACCEPTED

SAFETY/SHOES

Soft soled shoes (such as converse, vans, hoka, on, nike 270 etc) are not suitable for taking a spin class. Only spin shoes with a delta cleat or spd clip are to be worn. We offer $6 Single Use Shoe Rentals, A monthy unlimited monthly autopay shoe rental membership for $50 per month. See “PRICING” for additional membership options.

You will not be allowed in class with soft soled shoes - NO EXCEPTIONS